Volunteering Impact Assessment Toolkit

  • Date of release: 2015
  • Type: Diagnostic tools
  • Sectors:
    Citizenship and communities, Community development, Volunteering
  • Difficulty: Easy
  • Cost: Paid for
  • Developer/Author: The Institute for Volunteering Research, NCVO
  • Provider Email: ncvo@ncvo.org.uk

The toolkit helps organisations measure and assess the impact of their volunteering programmes on a variety of different stakeholders. It can be adapted to their individual situation and used to develop comparable and systematic data.


A practical guide for assessing the difference that volunteering makes.

The VIAT provides guidance on the following:

1. Identifying why you want to undertake a volunteering assessment;

2. Identifying the scale of the assessment and the resources you will need;

3. Identifying and prioritising the differences you want to assess and the groups you want to focus on;

4. Choosing the tools for your assessment;

5. Undertaking the assessment;

6. Analysing the results of the assessment;

7. Using the findings from the assessment.

The VIAT provides guidance in a hard copy book. A number of tools are also available on a dedicated web area.

Volunteering Impact Assessment Toolkit

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