• Date of release: 2010
  • Type: Database & case management systems
  • Sectors:
    Arts and culture, Children and families, Citizenship and communities, Community development, Crime and public safety, Disability, Domestic violence, Education and learning, Employment and training, Housing and homelessness, International development, Mental health, Older people, Physical health, Sport, Substance use and addiction, Volunteering, Young people
  • Difficulty: Easy
  • Cost: Paid for
  • Developer/Author: Substance
  • Provider Email:

Developed by social research and technology company Substance, Views is an intuitive impact reporting platform that makes measuring impact easier. Built to help charities, non-profits and social purposeĀ companies alike, Views empowers organisations to better understand, demonstrate and improve what they do.

From front-line staff to CEOs, community-based organisations to national programmes; Views is simple enough to update session registers on the go and smart enough to generate real-time reporting at the click of a button.



The flexible structure lets you record the data that is most important to you and generate insight into socio-demographic profiles, outcomes, qualifications of the people you work with, your staff, your volunteers and your stakeholders.


Whether you deliver regular sessions, mass participation events, targeted projects, one to one counselling, family intervention services, participatory activities or all of the above, Views helps you record project information, session attendances and questionnaire answers, quickly.


Upload media and create a narrative with the Views case study builder to evidence impact and bring your work to life. Monitor the participant journey by delivering your own questionnaires to track progression from initial engagement through to programme completion.


Finally, Views Intelligence is where it all comes together. Statistic summaries generate real-time KPI reports, providing instant access insight and tracking progress against your targets. The Statistics wizard helps you build your own queries which get into the nitty gritty of your data, while the reports tool enables you to collate case studies, survey responses and statistics in a single report and publish online for easy sharing with key stakeholders.


Standard annual license fees are inclusive of all telephone, email and online support and customers benefit from ongoing system upgrades and free monthly webinars as part of their package.

In addition to our extensive bank of support resources, our experienced Views support team offer a range of onsite or web-based training and configuration sessions tailored to your needs. Experts in all things Views, our support team can advise your organisation on data collection and outcome monitoring, while our dedicated tech team can develop high quality bespoke reports based on organisational and stakeholder requirements.

Why use multiple systems?

The open API allows organisations to develop seamless integration between Views and their current systems, creating a centralised hub in which data flows freely for users to access. Examples include popular third-party impact, registration, booking and coach management apps such as Participant, Coach-Temp and 4Globalā€™s Social Value Calculator.

Views website

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