Published21st January 2014
A motivational, multi-sensory assessment and action planning process, designed specifically to measure soft outcomes and distance travelled.
The Rickter Scale is a board with 10 headings and moveable magnetic sliders which serve as a tool for conducting solution-focused interviews. The interviewee is invited to select their present position around how they feel about a range of chosen topics (e.g. employment, accommodation, confidence) on a scale of 0 – 10, they are then asked to scale where they would like it to be in the future. The board engages the user, removing the focus of the session from the interviewer which helps build rapport more quickly. The process is very empowering for the individual, encouraging them to see the ‘bigger picture’ and realise how different aspects of their life impact on each other. Through further dialogue with the interviewer, the individual can explore possibilities, make informed choices, take responsibility for their own goals and set a realistic action plan. During periodic interviews progress can be measured and goals reassessed. The Rickter process is very flexible and can be applied to most areas, including in-house for staff appraisal and project management. Ultimately the Rickter Scale demonstrates the genuine movement individuals make from a chaotic lifestyle to stability. Additional complementary products are available, but optional.
IMS Online – an impact management system for collating Rickter interview data and producing analysis/reports.
Additional training services include Action Planning, Groupwork and Refresher sessions.
- East Ayrshire Community Learning and Development Partnership
- North Yorkshire Council
- Shelter Cymru