Resource Hub

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Our Resource Hub is a one-stop shop for impact resources and tools relevant to improving impact practice, such as guidance, research, outcomes frameworks and surveys. The Resource Hub has been developed with input from resource providers, funders, impact specialists and front-line charity staff.

If you already know what you are looking for you can find resources by using the filters that match your needs and/or entering keywords, individual resource names or features in the search box. You might want to use Measuring Up! first to identify the areas of impact practice you can improve and the sorts of resources that will help you.

Remember that the more filters and search criteria you apply, the fewer the results that will be displayed. So if you want to search the whole database using keywords then click the ‘Clear All Filters’ box before you use the search box. If you can’t find the resource you want or if you know of other resources that you think could be listed here, please get in touch.

Measuring Financial Capability: Technical paper on how we developed financial capability measures for our clients and services

Published26th May 2017
Expertise Required Hard

Having been part of this project throughout its development, it is clear that Citizens Advice‰Ûªs work in this area will provide invaluable learning for those looking to deliver and evaluate financial capability focussed support, in the UK and beyond.

Sharon Collard

Professor of Personal Finance and Research Director

Personal Finance Research Centre, University of Bristol

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Generalised Anxiety Disorder (GAD-7)

Published29th March 2017
Expertise Required Very Easy
This easy-to-use self-administered patient questionnaire is used as a screening tool and severity measure for generalised anxiety disorder (GAD). Using the threshold score of 10, the GAD-7 has a sensitivity of 89% and a specificity of 82% for GAD. It is moderately good at screening three other common anxiety disorders...
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Eating Attitudes Test (EAT-26)

Published29th March 2017
Expertise Required Very Easy
The Eating Attitudes Test (EAT-26) is probably the most widely used standardized self-report measure of symptoms and concerns characteristic of eating disorders. It has been particularly useful in assessing “eating disorder risk” in high school, college and other special risk groups. The EAT-26 is a refinement of the original EAT-40...
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Social Phobia Inventory

Published29th March 2017
Expertise Required Very Easy
The Social Phobia Inventory (abbreviated as SPIN) is a 17-item questionnaire developed by the Psychiatry and Behavioral Sciences Department at Duke University. It is effective in screening for, and measuring the severity of social anxiety disorder. The scale is rated over the past week and includes items assessing each of...
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Geriatric Depression Scale

Published29th March 2017
Expertise Required Very Easy
This is suitable as a screening test for depression symptoms in the elderly; ideal for evaluating the clinical severity of depression and therefore for monitoring treatment. It is easy to administer, needs no prior psychiatric knowledge and has been well validated in many environments. Depression assessments such as the 4-item...
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System Usability Scale

Published29th March 2017
Expertise Required Very Easy
The System Usability Scale (SUS) is a simple, ten-item scale giving a global view of subjective assessments of usability. SUS has been made freely available for use in usability assessment, and has been used for a variety of research projects and industrial evaluations; the only prerequisite for its use is...
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General Health Questionnaire (GHQ)

Published29th March 2017
Expertise Required Very Easy
The General Health Questionnaire (GHQ) is a screening device for identifying minor psychiatric disorders in the general population and within community or non-psychiatric clinical settings such as primary care or general medical out-patients. Suitable for all ages from adolescent upwards ‰ÛÒ not children, it assesses the respondent‰Ûªs current state and...
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Coopersmith Self-Esteem Inventory

Published29th March 2017
Expertise Required Very Easy
The Coopersmith Self-Esteem Inventories (CSEI) have been taken by thousands of individuals. Findings from the two forms (Adult Form, CSEI-AD; and School Form, CSEI-SC) demonstrate the relationship of academic achievement to personal satisfaction in school and adult life. Normative data is available on both the Adult and School forms. The...
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Patient Health Questionnaire (PHQ-9)

Published29th March 2017
Expertise Required Very Easy
The PHQ-9 is used to monitor the severity of depression and response to treatment. It is not a screening tool for depression however, it can be used to make a tentative diagnosis of depression in at-risk populations, such as those with coronary heart disease or after stroke. It scores each...
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Optimy

Published22nd February 2017
Expertise Required Very Easy
The customer-oriented sponsorship & grant management software trusted by more than 180 organisations worldwide with a retention rate over 98%. The Optimy Solution helps CSR, donation and grants professionals to improve their performance across the entire lifecycle of a project by covering one or more of the following processes: ‰Û¢...
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