A set of 27 indicators, designed collaboratively, to provide a way to measure the effectiveness of backbone/infrastructure organisations.
Indicators are organised according to six functions of backbone organisations. These are to: guide vision and strategy; support aligned activities; establish shared measurement practices; build public will; advance policy; mobilise funding.
FSG also provide consultancy services in strategy, implementation, research, evaluation, organisational change and coalition building. They are based in the United States.