Published7th January 2016

Charitylog supports over 400 individual charities and over 40 Local Authorities now using the service. Charitylog is an advanced CRM system which provides a means of managing the very stringent reporting demands now being placed on charities in the UK.

Charitylog can help produce reports. It can secure data in one place, provide fully integrated client histories, case management, linked contacts, referrals, schedules etc. Charitylog can transform the running of your organisation, improve communication and efficiency and also free up valuable time spent on back office processes.

Charitylog’s generated reports can be a valuable aid when charities need to prepare for bids, and would be ideally suited to supporting Social Enterprises and Social Investment projects.

The system is provided as a fully managed ‘future proofed’ web-based service, so there are no hosting or hardware issues to contend with. All data is stored at a highly secure fully redundant purpose built data hosting centre in the UK.


The ‘core’ Charitylog program has a wide range of functionality so you can tailor it to your exact needs, as follows:

Recording contacts

Action lists & contact diary

Reports, mail merge

Managing Projects

Invoicing & budgets

Clubs & Clinics events planner



information & orgs

Handy person module

KPI Reports


Carers organisations

Support workers

Assessment forms

Outcome ladders

HIA / care & repair


Call-round (Mobile app for care staff)

There are additional optional modules for specific functions which may be purchased separately, such as:

Self-referral portal embedded in your website

Linking branches / multiple sites together

Assigning support workers and handy persons to tasks

Managing major repairs and funded jobs (HIA / Care and Repair)

Producing and exporting invoices for chargeable services to an accounts package


Collaborative project solutions

Portal links and web based data capture forms

Implementation and training

Data bench marking capture and analysis


Stand alone Impact measures (info-graphs and reporting).

Case Study

A case study is available regarding The Royal Borough of Windsor and Maidenhead’s SENDIAS (Special Education Needs and Disabilities, Information and Advice) Service’s implementation of Charitylog.

Existing Users

  • Action On Disability and Work UK
  • Age UK
  • Blind Aid
  • Brain Tumour Support
  • Carers Trust
  • Compass Disability Service
  • Deafplus
  • Deafness Support Network
  • Kids (Mediation & SEND Services)
  • Inclusion London

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