Better Futures

Published21st January 2014

Better Futures is an outcomes framework and web-based monitoring tool designed to enable housing support service providers working with individuals to record their support needs over a period of time. It also enables providers to produce reports from the data held to help organisations to measure outcomes of their work with service users.


Better Futures provides an individual picture of a person’s progress using data collected through service plans and reviews. It allows an individual to set a target and measure their progress against that target. An “outcome wheel” is gradually formed for each individual as information from support plans and reviews is entered into the system. Organisations can use the tool’s reporting facilities to demonstrate the impact of their work using the many reports available to system users.


The Housing Support Enabling Unit supports organisations using the system. A system user group also meets every quarter to discuss issues with the system and advise on future developments.

Existing Users

  • A list can be provided on request

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