Impact story: using facebook groups for evaluation

In June 2020, Evaluation Support Scotland ran ‘Why Evaluate?’ – a series of free Covid-19 peer learning events to help third sector organisations reflect on why it is even more important to evaluate in difficult times.

Laura Kearney from PLUS shares how she and her colleagues are learning from evaluation.

PLUS aims to provide a better quality of life for children and young people with disabilities and their families across the Forth Valley.

PLUS have used a closed Facebook group with existing service users. This proved invaluable as a consultation mechanism to get feedback on their ideas for new ways of providing service and to get feedback on those new ways of running services. The charity has also been utilising Google forms to engage with families. By texting a link to families to complete the form, PLUS have seen a higher
response rate than when they used standard questionnaires.

Sign up to our newsletter

Stay up to date with the latest news from Inspiring Impact