Impact story: Getting your team on board with recording and analysing

In June 2020, Evaluation Support Scotland ran ‘Why Evaluate?’ – a series of free Covid-19 peer learning events to help third sector organisations reflect on why it is even more important to evaluate in difficult times.

In this impact story, Joe McConnell from Crossroads Youth & Community Association shares how he has adapted his evaluation in response to the changes his organisation has made to their activities during lockdown.

Crossroads Youth & Community Association works to improve the wellbeing of their community members and empower them to lead dignified lives.

Joe asked his team of youth and community workers to create a simple journal in Google Docs for his team to record action, feedback and observations. The purpose is to capture, process, review and develop their emergency response to meet the needs identified by the community and preserve the aims and values of the organisation. He worked with his team at team meetings to analyse the raw data they have gathered.

Themes quickly emerged and now the team can code new evidence and observation against those themes. These journals enable workers to analyse their experiences and observations and capture conversations they have had with families they are supporting. These reflective snapshots provide firsthand accounts of the effect of the crisis on communities and demonstrate the impact of the support delivered.

Sign up to our newsletter

Stay up to date with the latest news from Inspiring Impact